Privacy Policy

Information We Collect

When you interact with us, we may collect the following information:

• Your name, phone number, and email address
• Mailing or physical address
• Information you provide when requesting a vehicle, financing pre-qualification, a trade-in/sell-your-car quote, or scheduling a test drive
• The content of messages you send us, including SMS/text messages
• Technical information such as your IP address, browser type, and pages visited on our website

How We Use Your Information

We use the information we collect solely for legitimate business purposes, including to:

• Respond to your inquiries and provide customer support
• Process financing applications and vehicle purchase or sale requests
• Schedule and confirm appointments and test drives
• Send account notifications, service updates, appointment reminders, and—where you have opted in—promotional offers
• Operate, maintain, and improve our website and services
• Comply with legal, accounting, and reporting obligations

We will not use your information for any other purpose without your consent.

SMS / Text Messaging Privacy

If you opt in to receive SMS/text messages from Next Drive Chicago, the phone number and information you provide during the opt-in process are used solely to send you the messages you requested (such as customer care, appointment and test-drive reminders, financing and account updates, vehicle status notifications, and—where applicable— promotional offers).

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. Opting out of SMS will not affect your ability to receive service from us through other channels.

How We Share Information

Next Drive Chicago does not sell your personal information. We do not disclose your SMS contact or content data to third parties except:

• To trusted service providers (such as financing/lending partners or messaging providers) strictly to perform services on our behalf, and only to the extent necessary
• When required by law, subpoena, or other legal process
• To protect the rights, property, or safety of Next Drive Chicago, our customers, or others

As stated above, mobile opt-in information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.

How We Protect Your Information

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission or storage is 100% secure, we are committed to safeguarding the confidentiality and integrity of your data.

Your Rights and Choices

You have the right to:

• Access, correct, or request deletion of your personal or SMS data, except where retention is required by law
• Opt out of SMS messaging at any time by replying STOP
• Unsubscribe from marketing emails using the link in any such email

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For tax and recordkeeping purposes, applicable law may require us to retain certain customer information for a number of years after you stop being a customer.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

Next Drive Chicago reserves the right to update or modify this Privacy Policy at any time. Changes are effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: